F.a.q

Frequently Asked Questions

1. About Us

CampList is a search engine for campsites operating in Greece. There is also a search engine for monuments of cultural - religious heritage and famous sites located near the campsites. All these are classified geographically so that the vacations of the visitors are restful and constructive.

We are a group of friends and love camping holidays.

In 2022 we wanted to go to an island in Greece and we were looking to find information about the campsites operating there. The information we had collected from the Internet was very confusing, in some reports we had found that there was a campsite, while some other websites said that it was closed.

In 2023 we wanted to go to another small island which we had information that there was only one camping, while we learned that there was another one which was outside the city, next to the airport.

There are websites that only advertise some campsites in Greece, but none have all the campsites listed.

After all this, we all decided together to make a website that would provide all the information anyone would want to find about camping in Greece!

The headquarters of camplist.gr is located in Greece in the beautiful city of Chania, Crete. [Check here]

Currently, the CampList offers its services, completely free of charge and the reason is simple. The first thing we have in mind is to grow our website and make it known to as many people as possible.

If you want to promote us on your website or want to make a presentation about the CAMPLIST, use one of the following advertisements or copy one of the codes. Check Here


2. Website

Login

At the top/right of the website, click on the little man icon.

then select the field [ Login ]

and fill in the email and password you Sign Up / Registered with.


Sign Up

At the top/right of the website, click on the little man icon.

then select the field [ Sign Up ]

and fill in your details in the fields.


Logout

At the top/right of the website, click on the little man icon.

The publishing rights for all texts, images and programming for this website are reserved to CAMPLIST. Prior permission from CAMPLIST is required for the use of any text, image, programming or operation taken from this website. You can use the contact form to inform us of your request. You can complete this form once you have clicked the ‘Support/Contact’ option in the Top-right menu on the homepage.

You are permitted to use documents and information available on this website for information and for personal, non-commercial purposes. However this information may not be copied or posted on any other network computer nor may it be transmitted by any other media. Furthermore it is not permitted to alter in any way whatsoever any information and where relevant any accompanying graphic presentations on this website.

If you are experiencing any issues with our platform, have a suggestion for a new feature, or would like to share your thoughts on anything else related to CampList, please click here to get in touch.

Your feedback helps us continuously improve our product and create the best possible experience for you. 

While we don't have a direct phone number, you should be able to find the answer to your problem in one of our articles here.

NOTICE:

As a metasearch, CampList is not directly involved in the booking or payment process, so if your question relates to these topics, please reach out to the booking site directly.

We chose to have only English language because we want the website to be fast and direct to our visitors and it would be "heavy" with many languages ​​because as you understand, we would to have 2-fold and 3-fold pages.
After all, the English language is known worldwide


3. Listings

A listing on CampList is a page dedicated to a specific place, such as Campsite, attractions. It includes essential information including but not limited to: popularity ranking, traveler ratings, reviews, and photos. Listings may also feature content provided by the business, like management photos and responses to traveler reviews. If you cannot find a specific place or business listed on CampList, you can add a place through our platform.

1. Go to the top/right of the screen, click "Add a Spot"

2. Click login (if you have registered) or click Sign Up (to register)

3. At the "Welcome Camper page" click Add a Spot

or at the top/page/right, click Add A Spot

4. fill the fields on follow form

and...... thats it


 

Claiming a listing on CampList is the required first step for property representatives to access the Management Center. After claiming, representatives must verify their identities for the security of our community and their property's account. Verified owners can respond to reviews, and more.

If your business is listed on CampList and you did not create it yourself, please be aware of the following:
CampList listings are submitted by CampList to provide interested users with comprehensive travel information. CampList researches and verifies listings to ensure they meet our standards. We encourage you to claim ownership of this listing to keep its information up-to-date and take advantage of our free marketing products.

If you are the owner of a spot available at the CampList, you can claim it by clicking here.

 

Go to the listing that you found to be closed or has a problem, find and click the "Report this Listing" and in the form that opens...

... fill in the fields, and we will then investigate and respond to you!

Thank you for your valuable help!

 


 

You can only remove a listing if you are the legal owner of the listing. Send a message to the help@camplist.gr or open a contact request here, and for security reasons we will contact you to verify if you are the legal owner and then remove the listing IMMEDIATELY!

You can't change the details of your spot page on CampList by yourself. To do this you will need to contact us!

No you can’t. CampList does not mediate in the booking of campsites/visit spots. To book, please contact the campsite/visit spot directly. Contact details for each spot can be found on the camplist website. You can also use the form with a request for availability, which can also be found on the page of each campsite/spot.

No you can’t. CampList does not mediate in the booking of motorhomes and caravans. To make a booking, please contact the rental company directly.

1. There must be a website for the campsite/visit spot that contains details, location, amenities, the ability for the visitor to choose browsing languages ​​(at least Greek – English), detailed prices, contact with the campsite/visit spot management, good guest reviews.

2. Very good photos of all areas of the campsite/visit spot.

NOTE: It is at the discretion of CampList to decide whether the campsite/visit spot is featured on CampList. Otherwise, CampList is not obliged to state the reasons for not featuring any campsite/visit spot.

We want to offer our guests THE BEST!

Are you a business owner or marketing manager keen to boost your business? Read on for a guide on how you can encourage positive reviews by displaying free CampList stickers on your storefront—including our latest QR sticker.

see more here

If you find information about a CampList Listing and you think you should report it to us, please feel free to report it to us here.

 


4. Review Guidelines

Do

  • Get specific - the more details, the better
  • Share the good, the bad, and just OK
  • Tell us stuff you'd tell your friends
  • Sprinkle in a few tips and recs

Don't

  • Use profanity, threats, or personal insults
  • Include personal info like email or phone numbers
  • Write in ALL CAPS
  • Share someone else's experience

Your review will be checked and placed on the website once it's been approved. When leaving a review of a campsite or a Visit site on Camplist.gr, the following rules apply:

  • The information you've given is correct as far as possible.
  • Your contribution is objective, not offensive, and you have not used any obscene language.
  • You are not using the review system for commercial ends.
  • Camplist.gr reserves the right to remove your contribution, or to amend it without changing its essential content. Text referring to amounts, or referrals to parties other than camplist.gr will be removed from reviews.
  • If you want to object to a review, you can do this by contact with camplist.gr to Support/Contact.
  • You have stayed at the campsite yourself, and your contribution is honest and objective.
  • You use the name that you used to register at the campsite.
  • References to other campsites are not permitted.
  • The category opinions / customer reviews is not intended for questions and discussions.
  • Your review should stand per se, and not refer to other reviews.
  • Give a clear explanation. A clear explanation is necessary, particularly if your review is very negative or very positive.
  • Each family or travelling group can leave one review per campsite per year. If you have visited multiple campsites, you can review them all.
  • Camplist.gr does not permit smear campaigns, or the initiation of smear campaigns against campsites. Your complaints will not be solved in this way, and it is not of added value for other campers. Do you have a complaint about a campsite? Make sure you inform the campsite first, and then please get in touch with our customer service. We will try to work with you and the campsite to solve the problem.

Because unfortunately the problems of deception and confusion through anonymity on the internet are frequent, we must be extremely careful before forming an opinion.

Below are some useful tips that we should keep in mind:

We examine the reviews written by the user as a whole and not just for a specific campsite. In other words, we check all of his activity as a user and we should always maintain our reservations if we notice that his contribution is limited to a single campsite. We check whether the reviews are extremely detailed, with descriptions and advertising terms, elements that require specialized expertise such as that of a professional - campsite owner. We are careful and extremely cautious when the published review refers to advertising or, respectively, to deliberate defamation of a competitor (e.g. frequent repetition of the campsite's name, triumphalism, exaggerated reactions)

YES! Because at camplist.gr we try to host valid and informative reviews. According to the general admission of most visitors to the page, this is achieved to the maximum extent. However, we recommend that before you trust the opinion of a user, you study a little more other reviews or messages that he may have written on the camplist.gr. Evaluate the general tone of his review and try to identify if your tastes match. If you conclude that you identify, then you can safely rely on it and arrange your vacation accordingly!

A review on Camplist should be an honest account of a traveler’s personal experience at or with a property that is listed on our site. As reviews are associated with a bubble rating and impact a business’s position within Camplist popularity ranking they should include relevant, helpful tips for other travelers and members of our community and must be based on a first-hand experience.

In order to ensure each review reflects a first-hand experience, each user must have their own account and may not write on behalf of others or use another's account to submit, unless you're writing about the experience of someone in your travelling party at the same location as part of your experience.

The author of the review should be the person who experienced the spot directly - either via a trip there, or by experiencing the facilities or some other service interaction. We will not post reviews from customers who only relay a brief phone conversation with a property or property representative.

If you did not experience the business as a guest or potential guest, we will not post your review.

To ensure that Campers are aware of serious safety incidents at campsites, visit spots we do have a few exceptions to our policy requiring a review to be first-hand:

Death

In the unfortunate case of a death involving a business listed on Camplist, one family member may write a review on behalf of the deceased. If more than one review is submitted, we will post the first review submitted until a more immediate family member submits a review. If at any time a member of the traveling party posts a review describing the incident, we will remove the submission from the non-travelling family member.

Minors Involved in a Serious Safety Incident

Parents or guardians of children under the age of 18 when the minor is involved in a serious safety incident, such as an assault or serious physical injury, may write a review on behalf of the minor.

As we want the experience you write about to be your own, we do not allow information attributed to a third-party to be posted as part of your review. Specifically we will remove reviews that contain the following (no matter how minor of a mention):

Quotes or descriptions from the media, internet or another guest/person that is not part of your traveling party. This includes, among many others, excerpts of laws, quotes from government agencies, food ratings or a news story.

Information that you receive from a third-party after your experience with the business.

Exceptions to this guidance are (as long as they pertain to your experience):

Anything communicated to you by a staff member of the business you are reviewing.

Opinions or experiences of those in your traveling party.

Minor references to recommendations received from other travelers, diners or locals - but not media - prior to experiencing the business.

References to conversations and bookings with travel agents, booking companies and OTAs (Online Travel Agencies), as travelers often associate these companies as partners of the business being reviewed.

Opinions, advice or diagnoses from your lawyer or doctor pertaining to your experience with the business.

References to well-known (i) facts, (ii) news stories, (iii) public opinions, or (iv) world events (“well-known” is defined as those things that would be known by most international travelers traveling to that destination.)

Incidental mentions of another guest’s experience, either (i) reported directly to you by that guest, but which you did not witness yourself, or (ii) reported directly to staff which you witnessed.

It must relate directly to something you or your traveling party experienced.

Reviews are not the place to discuss political preferences, ethical differences, religion or your perspective on wider social issues. We understand travel experiences can be deeply personal and may incite perspectives around politics and religion - and we will post such commentary as long as it is directly relevant to the location or business you are reviewing and meets our other content posting guidelines. Any such commentary that evolves into a rant may be removed.

If the political, religious, ethical or social views of the owner or employees of the business listed on our site directly impact the experience you are reviewing, you may elaborate on this but not expand to include your personal, non-travel related perspective. We also will post comments and advice that relates to local customs which impact travel, as long as your personal travel experience with the business you are reviewing is detailed.

There is no such option to respond directly to a review. The reviews area is for all those who have visited the place to leave their review to help future visitors - clients, and to point out any omissions to the owner, which if found, can be corrected in the future. It is not a place to exchange opinions. If the owner wants to respond to a review, they should send us a message here with their response, and we will upload this response.

The Spot Best Reviews is an honorary distinction and is given to those Spots that have collected the most 5-star reviews.

Terms:

  • CAMPLIST checks the reviews weekly and awards the distinction.
  • The page has up to 10 points
  • If there is a tie, the SPOT takes the lead depending on the other reviews it has.

5. Safety & Security

If you have an issue and require assistance, we recommend checking out our FAQs. Here, you should hopefully be able to find the answer to your question.

Alternatively, if you would like to submit a complaint or require additional assistance, click on the contact / support form link. On the contact form,  fill out all necessary information fields, then click "Submit".

Cookies (often known as internet cookies) are text files with small pieces of data — like a username and password — that are used to identify your computer as you use a network. Specific cookies are used to identify specific users and improve their web browsing experience. Data stored in a cookie is created by the server upon your connection. This data is labeled with an ID unique to you and your computer. When the cookie is exchanged between your computer and the network server, the server reads the ID and knows what information to specifically serve you.

Due to international laws, such as the EU’s General Data Protection Regulation (GDPR), and certain state laws, like the California Consumer Privacy Act (CCPA), many websites are now required to ask for permission to use certain cookies with your browser and provide you with information on how their cookies will be used if you accept.

 

Secure Sockets Layer (SSL) is a security protocol that provides privacy, authentication, and integrity to Internet communications. SSL eventually evolved into Transport Layer Security (TLS).

What is SSL?

SSL, or Secure Sockets Layer, is an encryption-based Internet security protocol. It was first developed by Netscape in 1995 for the purpose of ensuring privacy, authentication, and data integrity in Internet communications. SSL is the predecessor to the modern TLS encryption used today.

A website that implements SSL/TLS has "HTTPS" in its URL instead of "HTTP."

How does SSL/TLS work?

  • In order to provide a high degree of privacy, SSL encrypts data that is transmitted across the web. This means that anyone who tries to intercept this data will only see a garbled mix of characters that is nearly impossible to decrypt.
  • SSL initiates an authentication process called a handshake between two communicating devices to ensure that both devices are really who they claim to be.
  • SSL also digitally signs data in order to provide data integrity, verifying that the data is not tampered with before reaching its intended recipient.

There have been several iterations of SSL, each more secure than the last. In 1999 SSL was updated to become TLS.

If you didn’t find a solution to your issue here, contact us here.